Customer workflows
Booking and estimate flows, confirmations, and status tracking, plus customer portals — a clearer path for customers, less admin time spent chasing updates.
Product Builder · Business Systems Developer
Estimating and quoting systems, job and customer workflows, owner dashboards, and operational tools — scoped and shipped around how the business actually operates, not around a generic template.
About
I find where a business is stuck doing things manually — quoting, job tracking, scheduling, customer records — and turn that into a working system. My role covers product direction and scoping, designing the workflow and business logic around the operation, and staying involved through implementation, testing, deployment, and the ongoing iteration once it's in real use.
Selected work
Business operating & estimating system — New Zealand glass and aluminium operations
Its own Philippine glass and aluminium estimating product, not simply a copy of NZ — focused on Philippine estimating data, products, formulas, and pricing/reference information for local operating requirements.
A Region VIII-focused product in active development. Current direction is small-business onboarding and operational/store workflows.
Secondary / client work
Customer website + private business operations app
Built as a complete cleaning-service system rather than a brochure site. Customers can view services, get an estimate, submit a booking, and check status. The owner can manage jobs, customers, cleaners, schedules, pricing, payments, and exports.
Capabilities
Booking and estimate flows, confirmations, and status tracking, plus customer portals — a clearer path for customers, less admin time spent chasing updates.
Owner dashboards bringing jobs, customers, staff, and scheduling into one place, with notifications, exports, and payment records automated to cut repetitive admin.
Estimating and pricing logic connected to cutting lists, fabrication details and production information, helping turn approved quotes into clearer workshop-ready jobs.
How I work
We map how the business currently handles enquiries, bookings, jobs, customers, and payments.
I create the customer-facing experience and the private owner workflow around the real operation.
Critical flows are checked on mobile and desktop, including authentication, booking, admin, and data integrity.
The system is deployed, configured with real business information, and handed over for day-to-day use.
My goal isn't just to deliver software; it's to deliver a solution that becomes a useful part of the business. I focus on making sure the system is practical, manageable, and ready for real day-to-day use.
Good fit
Start a project
Tell me which tasks take the most time today and what you want customers or staff to be able to do online. I'll design the system around how your business actually operates.